Privacy Policy
The Big Aussie Meat Raffle (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using our website, purchasing raffle tickets, or engaging with us in any way, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Details
- Full name
- Email address
- Phone number
- Billing and mailing address
- Date of birth (if required)
Transaction & Technical Info
- Raffle ticket purchases
- Payment confirmation (no card data stored)
- IP address & device info
- Browser and website usage
- Cookies & tracking data
2. How We Collect Information
- When you purchase raffle tickets or products
- When you register or interact with our site
- When you subscribe to emails or SMS
- When you contact us via forms or email
- When you participate in promotions or surveys
- When you browse the site (cookies & analytics)
3. How We Use Your Information
- Administer and operate the raffle
- Process payments and entries
- Verify eligibility (age checks)
- Notify winners and deliver prizes
- Customer support
- Marketing (with consent)
- Improve our services and website
- Comply with legal obligations
4. Legal Basis for Processing
- Necessary to perform a contract (raffle purchase)
- You have provided consent
- Required by law
- Legitimate business interests
5. Disclosure of Personal Information
We may share your information with trusted third parties, including:
- Payment processors (Stripe, PayPal, WooCommerce)
- Website hosting & IT providers
- Email & SMS platforms
- Analytics tools
- Delivery partners for prize fulfilment
- Legal authorities if required
We do not sell or rent your personal information.
7. Data Security
We take reasonable measures to protect your data from misuse, loss, unauthorised access, or disclosure. This includes secure servers, encryption, and access restrictions.
8. Access & Correction
- Request access to your personal information
- Request corrections if inaccurate
To request access or changes, contact us below.
9. Contact Us
The Big Aussie Meat Raffle
Email: support@thebigaussiemeatraffle.com.au
Address: [insert business address]
If you are not satisfied with our response, you may lodge a complaint with the OAIC.